OCWIN is a trusted online casino in Malaysia that is authorised and licensed to operate. – it provides customers with the latest , Live Casino, Slots and other exciting games.
We are the official agent for major gambling brands in Asia such as 918Kiss , Mega888, Pussy888 and many more reputable providers.
For a smooth and enjoyable gaming experience, OCWIN Online Casino offers its customers the best customer service with exclusive support for VIPs round the clock – 24 hours a day, 7 days a week! We ensure to troubleshoot player issues and solve them with the utmost dedication and assistance.
All personal information will be treated and stored in the strictest and most confidential manner.
OCWIN is a trusted online casino in Malaysia that is authorised and licensed to operate. – it provides customers with the latest , Live Casino, Slots and other exciting games.
We are the official agent for major gambling brands in Asia such as 918Kiss , Mega888, Pussy888 and many more reputable providers.
For a smooth and enjoyable gaming experience, OCWIN Online Casino offers its customers the best customer service with exclusive support for VIPs round the clock – 24 hours a day, 7 days a week! We ensure to troubleshoot player issues and solve them with the utmost dedication and assistance.
All personal information will be treated and stored in the strictest and most confidential manner.
1.1 The following provisions define the terms and conditions that govern your access and participation in any "play for real" services provided by The Company or collectively referred to as "The Company", "we", "our" or "us" as the context requires. These provisions are intended to be read in conjunction with "Betting Rules", "Privacy Policy" and any other Terms and Conditions governing the use of the Services and Website(s) and the Information comprised therein (collectively these "Terms and Conditions").
1.2 "Games" means internet gaming system accessible and/or offered on the Site; "Betting" or "bet(s)" for the purpose of these Terms and Conditions include, without limitation, wagering, gaming and gambling conducted in relation to any and/or all of the Service(s) offered on the Website(s);
"Device(s)" mean any application access devices, including but not limited to personal computers, laptops, mobile phones, personal digital assistants, PDA phones, hand-held devices employed for the use of the Website(s) and Services;
"Software" means any computer programme, data file or any other content (including any user information relating to the foregoing) that is required to be installed on your Device to enable you to use and access the Website(s) and Services;
"Sportsbook" means the internet gaming system accessible and/or offered at the part of the Website and all related services and online gaming activities;
"Services" means the Software and Games together.
2.1 You can only play the Games for money if you are:
i.a. 18 years of age or over; and
i.b. Have reached the age at which you are legally entitled to play the Games in whichever country you access our site. ii. You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Statia, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
2.2 If you are not entitled, The Company reserves the right to:
i. immediately prevent your participation in Games and withdraw your account
ii. report you to the relevant authorities.
2.3 Clicking on the relevant "JOIN AND REGISTER" button during your registration, you acknowledge and accept that:
i. you are at least 18 years of age;
ii. you have read, fully understood and accepted these Terms and Conditions; and
iii. these Terms and Conditions constitute a legally binding agreement ("Agreement") between you and The Company regarding the use of the Services.
2.4 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
3.1 We reserve the right to amend, update and modify these Terms and Conditions without prior notice, in our sole discretion. The amended, updated or modified Terms and Conditions shall be effective upon publication on the Website(s). Continued use of, access to and participation in the Services on or through our Website(s) and Device(s) after such publication constitute your acceptance to the modified or updated Terms and Conditions.
3.2 You acknowledge and agree that it is your sole responsibility to check for any amendments, updates and/or modifications. The Company shall not constitute an obligation to notify you of such amendments, updates and/or modifications.
4.1 The information, material and data provided or made available to you on the Website(s), Services and/or in any other form including, without limitation, marketing programmes and materials, results, statistics, sporting data and fixture lists, odds and betting figures, text, graphics, video and audio content (the "Information"), belong to The Company and our licensors and are meant for your personal and non-commercial use only.
4.2 You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publish, transmit, sell, rent, lease or license or otherwise make the Information available to any other person, website, or media without our prior consent.
4.3 The Software, Services and the Information provided on the Website(s) are protected by copyright, trademarks and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website(s) are owned by, licensed to and/or controlled by The Company and/or our licensors. You acknowledge that you do not acquire any rights, interests, or licences to the Software, Services and the Information through your use of the Website(s).
As a condition of use of the Services, you warrant and undertake that you shall not use or access the Website(s), Services, Software and/or the Information for any purpose that is unlawful under any law that is applicable to you or that is prohibited by and/or in breach of these Terms and Conditions. In particular (and in addition to all other representations and warranties set out in these Terms and Conditions), you warrant and undertake as a condition of your use of the Services:
i. that you are acting on your own behalf and in your own personal capacity and not on behalf of another person;
ii. that you are not restricted by limited legal capacity;
iii. that you are not diagnosed or classified as a compulsive gambler;
iv. that you are of the legal age of 18 and above;
v. that you are fully aware of the risk of losing money in the course of using the Services;
vi. that you are not using or depositing money which originate from illegal or unauthorised activities;
vii. that you are not conducting criminal or otherwise unlawful or unauthorised activities and/or intending to use your account opened with us in connection with such activities;
viii. that you shall not allow other persons to use your account for any criminal or otherwise unlawful activities including, without limitation, money laundering, under any law applicable to you or us;
ix. to keep your username, account number and password secure, confidential and protected against unauthorised access or use and to ensure that you notify us immediately if you misplace, forget or lose your account name or password;
x. to be solely responsible for any and all activities that occur under the access to and use of the Services on and through the Website(s) and/or Device(s) under your username, account number and password regardless of whether such access and/or use was authorised by or known to you or not;
xi. not to use the Website(s), Device(s), Software or the Information in any way which interferes the operational performance of the Services and the Website(s) to other users;
xii. not to solicit or in any manner seek to obtain any information relating to other users;
xiii. not to upload or distribute any program, file or data that contain viruses and may affect the operational performance of the Device(s), Software, Services and/or Website(s);
xiv. that your access to or use of the Services and Website(s) is not illegal or prohibited by laws or contractual obligations that are applicable to you from which you are currently accessing the Website(s) or using the Device(s);
xv. not to post or transmit to the Website(s) and/or to the Device(s) or to any other users, any unlawful, harassing, abusive, threatening, defamatory, obscene, indecent, inflammatory, racially or ethnically objectionable, pornographic or profane material, or any that could be considered a criminal offence;
xvi. that you are not an officer, director, employee, affiliate or agent of The Company or any company related to The Company, or a relative or housemate of any of the foregoing.
6.1 In order to bet with The Company, you must complete the application for account opening and membership. We reserve the right to reject your Membership Application without reference to you or assigning any reason whatsoever.
6.2 You represent and undertake that all information supplied when registering and completing the Membership Application is accurate, true and complete in all respects including, your name, sources of funds (including the relevant bank accounts and card numbers) and residential address.
6.3 We will take reasonable and appropriate measures to ensure that any personal information disclosed to us shall remain confidential. We will not report or disclose your personal data or betting information unless compelled to do so by any applicable laws and regulations.
6.4 It is your sole responsibility to keep your personal information confidential. We reserve the right to disclose and transfer your personal data to our respective payment settlement service providers and financial institutions to the extent necessary for the completion of payments.
6.5 It is your sole responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website(s) and/or using and participating in the Services.
6.6 We reserve the right to request further evidence of identification and age from you to verify your Membership Application (e.g. valid picture identification). If there is any change to your information details, you shall notify us of the relevant change immediately.
6.7 We reserve the right to confirm your name and address by post. The Company may, at our discretion, undertake additional security checks against any information that you provide. By agreeing to these Terms and Conditions you give consent for The Company to access, use and store any identification verification or checks that may be made against you.
7.1 We accept bets for games that are advertised on the Website(s) and/or through the Device(s). All such bets are subject to the Betting Rules applicable to each event or game, and to these Terms and Conditions. If a manifest error or mistake occurs or an incorrect participant is quoted for any event, all bets placed on that event shall be void. In the event of any malfunction to the The Company gaming system, The Company reserves the right to void any and all bets placed.
7.2 Notwithstanding any other provision in these Terms and Conditions, The Company reserves the right, in our absolute discretion, to decline all, or part, of any bet placed without providing any reason whatsoever.
7.3 We only accept bets made through the internet in compliance with these Terms and Conditions. Bets are not accepted in any other form (whether by post, email, fax or otherwise) and will be void regardless of the outcome.
7.4 The Company reserves the right to suspend and or close a customer's account at any time if it is believed that you have breached any of these Terms or have acted in a manner of cheating, hacking, attacking, manipulating or damaging the normal betting spirits. Any winnings and/or payout including balance in the account shall be deemed forfeited and invalid.
7.5 Any forms of "abnormal bets" including the use of artificial intelligence or "bots" on the Internet will be VOID without prior notification. Any attempt or actual use of artificial intelligence by members will lead to termination of their account.
7.6 Bets will be validly placed if your username and password have been entered correctly, provided if there are sufficient funds in your account. It is your sole responsibility to ensure that the details of your bets are correct. Once your bets have been placed and confirmed by us, they may not be cancelled, revoked or changed.
7.7 You are responsible and liable for all activities and transactions that take place through the use of any of the following:
i. your name;
ii. your account number;
iii. your username and password
7.8 Bets will be deemed valid and accepted by The Company when a transaction ID is displayed on your screen and duly reflected in your transaction history.
7.9 No betting is permitted after the commencement of an event and/or where the outcome of an event is known at the time of placement of your bet. If any event is erroneously left open for betting after the commencement of the event and/or where the outcome of an event is known, The Company reserves the right to decline or void such bets placed. If for any reason a bet is inadvertently accepted by The Company after an event or match has commenced, The Company reserves the right to cancel and void such bet. Acceptance of any bet shall be at the sole discretion of The Company.
7.10 Unless stated otherwise, the result of a match or event will be determined on the day of its conclusion for betting purposes. The winner of an event or game will be determined on the date of the event's conclusion according to the Betting Rules.
7.11 The Company does not recognise suspended games, protests or overturned decisions for betting purposes.
7.12 You acknowledge that any and all odds, lines and handicaps are subject to fluctuation without notice, and the foregoing will become fixed only at the time of acceptance of the bet by us. Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, B88Club may in our absolute discretion (but shall not be obliged to) make reasonable efforts to contact you to allow the choice of placing another bet at the correct odds, lines and handicaps.
7.13 We will not accept any simultaneously placed bets on one event from you. In respect of any bet and the associated transactions therewith, the decision of The Company is final and conclusive.
8.1 You hereby acknowledge and agree that the Software that is made accessible to you is the property of The Company and that you do not gain any rights to such Software whatsoever. You may not in any way or by any means adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, publish, transmit, sell, rent, lease or license or otherwise communicate or make available such Software to any other person, website or on any other media and/or device.
8.2 The Company grants to you a personal, non-exclusive, non-transferable and revocable licence to install and use the Software on your Device(s) (the "Licence") PROVIDED THAT such installation and use is made through a Device of which you are the primary user.
8.3 The Software is licensed and distributed by The Company solely for the purpose of enabling users of the Software to fully access and utilise the Services.
8.4 You are not allowed to:
i. install or load the Software onto a server of other networked device;
ii. copy, distribute, transfer, assign the Software to any other person;
iii. rent, lease, sub-licence or transfer the Software to any third party;
iv. create or provide any means through which the Software may be used by others;
v. translate, decompile, disassemble, modify, create derivative works based on the Software; or
vi. use the Software in a manner prohibited by applicable laws or regulations.
9.1 The Company reserves the right not to settle a transaction in the event of discrepancies between the bank account and registered name.
9.2 Your winnings are exclusive of bet amount and this should be considered when placing your bet.
9.3 The Company shall not be responsible or liable to you for any funds credited to an account in error, and The Company reserves the right to void any transactions involving such funds. Should funds be credited to your account in error, it is your responsibility to inform The Company immediately.
9.4 Payment of any taxes, fees, charges or levies that may apply to your winnings under any applicable laws shall be your sole responsibility.
10.1 Your winnings from settled bets are credited to your account and shall be withdrawn in accordance with our Terms and Conditions.
10.2 We will not release your funds under any circumstances if the full value of your deposit is not played through in full.
10.3 Withdrawals of money from your account may only be made in the same currency in which deposits were made.
10.4 The bank account used for the original placement of the deposit must be the same as the name of the registered account.
How to Deposit?
You are just a step away before placing bets in OCWIN, you will need to fund your account using one of the following below deposit options:
• Bank Transfer via your local bank account
Notes:
OCWIN are favourite for our speedy crediting of funds to your account and experience. Thus, please use above recommended deposit options as described above. We do not accept all kinds of deposit by "Cheque" or "Bank Draft" (Company OR Personal Cheque) as your deposit method.
Types of Deposit below:
a. How do I make a deposit using Bank Transfer?
Bank Transfer is a deposit service that is available from the following country only:
• Malaysia with MYR - denominated account
STEPS
Step 1: Kindly contact our Customer Service Support to obtain our details.
Step 2: Please arrange for the deposit of your funds into the provided bank account.
Step 3: Kindly login into your OCWIN account.
• Click on Deposit
• Select Bank Transfer Method
• Enter all the requested information on the page
• Upload a copy of the official receipt if necessary then submit
Notes: Please note that your deposit through Bank Transfer will be processed and reflected in the Main Wallet when the funds are received by our bank.
How to Withdraw?
Withdrawal is fast and efficient. You can withdraw funds from your OCWIN account via the following methods:
Documentary Requirements
When processing your withdrawal request, we may, at our discretion, request for one or more documents from you:
How do I withdraw funds using Bank Transfer?
OCWIN allows member to request for withdrawals to be paid directly to their bank accounts. Bank Transfer is open to OCWIN members registered from the following country:
• Malaysia with MYR - denominated account
In order to request for a withdrawal to be paid into your bank account, select “Bank” under the Withdrawal menu. Enter the amount you wish to withdraw and provide your bank account information:
• Bank Account Name
• Bank Account Number
For the safety/protect of our members' fund in OCWIN accounts, we may, at our discretion, request from you one or both of the following documents:
• A copy of your photographic ID with clear visible photograph
• A copy of the bank account statement for the beneficiary account showing the account number and bearing your name (the account balances should be blanked off).
It is easier at OCWIN towards every member, you can scan these documents image and send to our customer service if required
How long will I receive my money?
For your account safety and implemented measured, so long we have received all details needed and processed any information you are required to send us in accordance with the OCWIN withdrawal policy, any withdrawal request will be sent to our designated team for processing which is efficient. Withdrawal will be processed within the following time frames below:
• Processing time: About 5 minutes
• Reflect to your bank: Depend on Banking processing time
Notes:
All transactions will based on Banking processing time and policy. Please contact customer service support if funds is not received
Is there any charges for deposit and withdrawal?
OCWIN will NOT charge our members for any deposits and withdrawals made to their accounts. Thus, please be informed that many selected banks, e-wallets or credit card company will have an additional transaction fees which OCWIN will not absorb the charges. For better details with your bank, kindly check with your selected bank for the transaction fees. OCWIN which may, at our sole and discretion, has the rights to terminate or remove the offer provided and firm policy on our terms & conditions applied.
What is the meaning of Wallets in OCWIN?
2 main categories of wallets - Main and Products wallet
OCWIN "Main Wallet" balance displays the total amount that can withdraw via various banking methods or transfer to Products Wallet to fund betting transactions. All newly successful deposits are updated to this balance instantly.
Balance of products amount is available for betting in the following respective products/Providers
From the above, every member will be able to fund transfer from "Main Wallet" to the chosen "Product Wallet" or between products wallet by selecting the desired wallet from the TRANSFER FROM / TO drop down list. So any further assistance, kindly contact Customer Service Support.
OCWIN supports all local bank transfers; Maybank, Public Bank, CIMB Bank, Hong Leong Bank and even interbank transfers.
Notes:
OCWIN does not allow members to deposit using any 3rd party bank account, otherwise the money will be refunded to the 3rd party bank account owner.
Make sure you have an account at OCWIN. Login to your account and you will be brought to the homepage, you need to click “Deposit”.
If you have no account yet, please click “Join Now” to register for an account.
Desktop version: You can find “Deposit” on the top right of the homepage.
Mobile version: You can find “Deposit” in the middle of the homepage.
After you are in the deposit page, “QuickPay” will be the default option in the page. For your information, you may choose “Bank Transfer” as another option.
Step 1: Deposit Method default as TruePay, you may select another option if available.
Step 2: Select the amount you wish to deposit or you can enter a specific amount as you wish, with a minimum deposit of RM30.
Step 3: After selecting the bank you wish to use to deposit, click “Submit”.
Step 4: You will redirect to your selected bank account login page. Login to your bank account for verification.
Step 5: Wait for the approval notification to be sent to you and approve the transaction.
Step 6: Kindly wait processing time up to 5 minutes after your approval.
Step 7: Your credit will be shown in the main balance after you refresh the page.
Step 1: Select the amount you wish to deposit or you can enter a specific amount as you wish, with a minimum deposit of RM30.
Step 2: Select the deposit method you wish to use, as the default will be “Online Transfer”.
Step 3: Choose your preferred bank, you may click the icon in the “Account Name” and “Account No.” column to copy the bank details for deposit purposes.
Step 4: After you have done your deposit, remember to upload the receipt for checking purposes before you submit the ticket.
Step 5: Kindly wait processing time up to 5 minutes after your ticket submission.
Step 6: Your credit will be shown in the main balance after you refresh the page.
• The funds by Online Transfer or ATM Cash Deposit will be processed by the Payment Services Team.
• Verification by our Payment Services Team will require 3 – 5 minutes subjected to the respective Bank’s processing turnaround time.
• Please take note, we DO NOT ALLOW the use of a third-party bank account to deposit, otherwise it will be refunded to the bank owner.
• All deposits with any promotion claim need to reach rollover/turnover/winover requirement before requesting for any fund withdrawal.
• Our company's deposit account will change anytime, please confirm the latest account from our customer service or our Deposit Page.
• Do not save our account such as a deposit account which has expired or disabled.
• If the player does not fulfill above any requirements, the deposit will be rejected. Our company will not be responsible for this.
You may transfer your funds from your OCWIN main wallet to any of the games’ wallets such as Mega888, Playtech, Joker, 918Kiss and etc to start playing.
Desktop version: You can find “Transfer” on the top right of the homepage.
Mobile version: You can find “Transfer” in the middle of the homepage.
Step 1: Login to OCWIN with your existing account and click “Transfer”.
Step 2: Choose the “Main Wallet” in “Transfer From” if you want to transfer money to any games’ wallet or choose the game wallet you want to transfer credit back to the main wallet.
Step 3: Choose the game wallet that you want to transfer your money to in “Transfer To”.
Step 4: Insert the amount of money that you wish to transfer. Kindly note that the transfer amount could not be higher than what the existing wallet has.
Step 5: Click “Submit” and you are done!
Step 6: You may also select any of the promotions available in “Promotion” to the game wallet during transfer of the credit. Please read and understand the promotion T&C before applying for it.
Step 7: What you need to do is wait up to 5 minutes after submitting the promotion claimed transfer to the game wallet.
Step 8: You can also choose “Restore” in “Main Balance”, which allows you to transfer the balance from all game wallets to the main wallet at once.
• Minimum transfer for any promotion claim please refer to the promotion T&C in the promotion page for the minimum transfer amount.
• Members are not allowed to transfer or restore the game credits before reaching the rollover/turnover/winover requirement of the selected promotion.
• Do contact us if you need further explanation. Our Live Chat support team is 24/7 online to assist you!
You may withdraw your funds via all local bank transfers, including Maybank, Public Bank, CIMB Bank, Hong Leong Bank and even interbank transfers.
Notes:
OCWIN does not allow members to withdraw using any 3rd party bank account, otherwise the money will be refunded to the game account.
Members must reach the rollover/turnover/winover requirement of any promotion claim in order to withdraw.
Desktop version: You can find “Withdrawal” on the top right of the homepage.
Mobile version: You can find “Withdrawal” in the middle of the homepage.
Step 1: All game credits should be transferred back/restored to “Main balance” before any withdrawal is made.
Step 2: You can also choose “Restore” which allows you to transfer the balance from all game wallets to the main wallet at once.
Step 3: Enter the Withdrawal page, select your withdrawal bank from the “Bank” you wish to withdraw the fund from.
Step 4: You may go to “Profile” > “Banking Detail” to add a new bank account which is under your name.
Step 5: Enter the amount you wish to withdraw with a minimum RM50.
Step 6: Lastly, click “Submit” to confirm and submit your withdrawal ticket.
• Please make sure your required turnover is achieved, and submit the withdrawal transaction after 30 minutes to avoid system auto rejection.
• Some game providers require 15 till 30 minutes of report sync time, kindly bear with us during the required sync time.
• “Account Name” is not allowed to amend, it will be displayed as your registered full name.
• Please make sure your register name is the same as per your bank account name.
• The funds will be wired to your account as per your instruction once the request is verified by our Payment Services Team.
• Verification by our Payment Services Team will require 15-30 minutes subjected to the respective Bank’s processing turnaround time.
• Please take note, we DO NOT ALLOW members to use a third party bank account to withdraw, otherwise it will be refunded into the game account.
• All deposits without any promotion are required RM 50 as minimum withdrawal.
• If you didn’t claim any promotion, your maximum withdrawal is 300 times your deposit amount.
• The maximum withdrawal limit for the free bonus is 250 times your bonus amount.
• Evolution Gaming Max Payout Betting x 300